Service Tiers
Choose the Right Level of Support
From infrastructure-only to full clinical management — every tier is built to drive compliance and sustainable revenue growth.
RPM Foundation
Best for clinics that want to manage patient engagement internally while leveraging ViveNow's infrastructure.
WHAT'S INCLUDED
- Devices based on patient needs
- Device shipment & logistics
- Provider portal for data tracking
- Billing support
- Insurance verification & eligibility checks (incl. estimated patient financial responsibility)
- Consistent per patient per month fee based on compliance
- Billing reports for claim submission
- Patient outreach (optional)
- Onboarding support & staff training
- Workflow templates for RPM success
- Quarterly Business Reviews (QBRs)
RPM + Clinical Support
Best for clinics looking to increase compliance and fully capture RPM reimbursement without adding internal workload.
WHAT'S INCLUDED
- All Tier 1 features, plus:
- Nursing outreach to patients
- Support for CPT 99457 (20+ min care management)
- Improved compliance with device reading requirements
- Ongoing patient engagement for consistent usage
Full Care Management Solution
Best for clinics that want to maximize both RPM and Chronic Care Management revenue while improving patient outcomes.
WHAT'S INCLUDED
- All Tier 1 & Tier 2 features, plus:
- Nursing outreach for Chronic Care Management (CCM)
- Monthly patient engagement for chronic condition management
- CCM documentation & compliance support
- Integrated RPM + CCM strategy to increase revenue per patient
Reliable, Easy-to-Use Devices Designed for Maximum Patient Compliance
Every device in the ViveNow ecosystem is selected to reduce friction for patients and improve reading consistency — the foundation of billable compliance.
Cellular Devices No Wi-Fi required — works anywhere
- Cellular Blood Pressure Monitor (BPM)Cellular
- Cellular ScaleCellular
Cellular devices transmit readings automatically with no patient action required — ideal for elderly or less tech-savvy patients.
Bluetooth Devices Pairs with the patient mobile app
- Bluetooth Blood Pressure Monitor (BPM)Bluetooth
- Bluetooth ScaleBluetooth
- Bluetooth Pulse OximeterBluetooth
- Bluetooth ThermometerBluetooth
Bluetooth devices sync seamlessly through the ViveNow patient app, providing a broad range of vital monitoring options.
What We Take Off Your Plate
- Device procurement, shipment & logistics
- Insurance verification & eligibility checks
- Compliance monitoring & patient outreach
- Billing reports & claims support
- Staff training & workflow optimization
- Quarterly Business Reviews (QBRs)
- Nursing-led clinical care management
Our Approach Built to Be Your Partner — Not Just Another Vendor
ViveNow is designed to help clinics successfully launch and scale RPM programs that actually work. From onboarding to compliance to billing, we provide the structure, support, and clinical resources needed to ensure long-term success — not just initial enrollment.
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Ready to Build a High-Performing RPM Program?
See how ViveNow can help your clinic increase compliance, improve outcomes, and drive meaningful new revenue.
